Northwest Omaha Vacations from $206

It was clean enough and most of the staff tried to be helpful, but it was missing some amenities - mall things but inconvenient. The breakfast/morning receptionist was intent on being "right" when I asserted myself. Minor thing, I suppose, the milk container label didn't specify the fat level on the label, so I opened another that did. She immediately seized on my apparent "inappropriate behavior," demanding to know "WHY?" When I pointed out that the label specified 6% fat content, she started to challenge my assertion. I walked away, but it was uncomfortable. Silly thing, I suppose, but guests don't enjoy being challenged over petty things. The rest of the staff were helpful. They attempted to limit use of the ice machine, but that didn't become an issue. The place was quiet due to the low patronage. It looks as if it may be struggling financially, however everything is in good repair. The price was competitive but not inexpensive. There are other facilities in the same price range that may be more attuned to their customers' needs and preferences.

The room is clean. The casino is a smokers paradise. Non-smoking area for casino play is small. There is no Pinot Grigio served at Harrah’s . Disappointed about that.

Very elegant with historical charm! Needs a deep clean but didn’t detract from its beauty. Would definitely stay again!

Was shocked how nice this place is for the price

It was ok but not the best hotel